Saturday, June 19, 2010

Where to go to report a trojan infection between logging into yahoo mail and verifying password step

Right after the step where one is supposed to enter ID and password and the one where the password should be verified, I encountered a problem. My antivirus software reported a trojan/virus that originated from yahoo login url and that is called Love Letter, and I wasn't even logged in yet, but in process of logging in. I use NOD32 and when I scanned the system, there was indeed a virus called Love Letter in my Windows32 folder, originating from yahoo login url. What's going on here? The bug report page isn't working and forums do not support this kind of problem. Where am I supposed to go?



Where to go to report a trojan infection between logging into yahoo mail and verifying password step?(yahoo)?download



Hi,



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Where to go to report a trojan infection between logging into yahoo mail and verifying password step?(yahoo)?hijackthis



If your NOD32 is up to date, start your system in safe mode, and run a full system scan, because with the virus is running in the system32, you will have more chance removing it, this is a password stealer and needs to be removed, if after it does find it and removes it, then go to the symantec site, if you type "love letter" in their search box, it should come up with a fix tool, this is worth getting as well, and running it in safe mode, as this will remove any left over registry entries belonging to this virus
I would just run your anti spyware program scan, identify the culptit, and get rid of it. I don't think it's a virus. Sites like LoveLetter usually let in spyware. This could also be a trojan " worm ". Go to this link for help :



http://www.iwar.org.uk/infocon/alerts/20...



This site tells all about this one %26 its alias, LoveBug Virus, which has resurfaced apparently. Good luck.
I posted this in your original question. Try reporting it at the site below:



http://docs.yahoo.com/info/support/conta...



(You can see your previous questions asked by clicking on your name and selecting the Questions tab partway down the page)



Edit: right click on the link and open in a new windows takes me to the Yahoo bug reporting page.
contact yahoo Adam ,could this have wiped your email out because some thing has mine but don't know how to find the if in deed i can sorry i cant answer you question san

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