On my bottom taskbar I have both the Norton Protection Center icon (circle) and the AT%26T Yahoo! Online Protection icon (triangle). It appears they are both loaded and running on my computer. The Norton software seems to be running fine (all security boxes are checked) but Yahoo Protection shows an AntiVirus and AntiSpyware scan are needed and this "scan needed" alert does not change when I run the Norton Protection Center scan. If I hit the "Scan Now" button in Yahoo Protection, I get a hourglass symbel for a few seconds and then nothing else happens. Are these two protection programs fighting each other or working together?
Do I need Norton Protection Ctr. and Yahoo Online Protection?virus protection
Uninstall one, having two antiviruses can ruin your registry and computer. They think eachother are viruses. I recomend Spysweeper for anti spyware and Avast Home Edition for antivirus. Both are free.
Do I need Norton Protection Ctr. and Yahoo Online Protection?agv
OK when you downloaded Yahoo Online Protection it came with the Norton Protection. Actually the Norton is the Yahoo Online protection. The Yahoo icon actually does nothing except tell you whether or not Norton is on.
They are one and the same thing. I did disable the silver att shield on my task bar at one time. If you are scanning with Norton you are good. Sometimes the Att part doesn't recognize that Norton did the scan right away for them. Use the Norton part of it. It might refresh after restarting your computer. I have had the same problem before with Att not recognizing the scan was done. But it is not a problem.
EDIT You did run the full system scan? There is also the quick scan. The full system scan might be needed to turn the alert off.
I can run a scan when I click run now from Yahoo online Protection, I don't get an hour glass. Here is a live chat link with att, maybe they can help you.
http://helpme.att.net/chat/chat.php
1st try right clicking the shield %26 then click exit. It leaves your system tray, but your protection is still on %26 working. If you left the shield icon on your desktop double click that %26 hopefully you can scan, it'll also refresh the system tray icon.
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