i have a computer that is pretty virus-ridden and really can't be saved. i've managed to back up everything before it stopped accepting usb drives and writable discs, which is good. i have a bunch of discs that dell sent me a while ago in order to do this. i have... (1) dell dimension resource cd, with device drivers, diagnostics and utilities, and computer documentations (2) reinstallation cd - windows xp professional service pack 2 (3) installation disc for roxio easy cd creator (4) disc for reinstalling dell tools system software - antivirus, support, multimedia, internet software. // now, which should i use first, and what exactly do i do? i know i should probably just call dell, but i hate phone support. i'd rather do it on my own.
or, alternately, where on the web can i find instructions to do this?
Restoring/reinstalling (?) a computer?noton
Disconnect the computer from the internet by unplugging the ethernet cable.
First, Install the reinstallation CD first. Insert the CD and reboot the computer. Somewhere there is an option to reformat the hard drive. Do that. It will erase everything off the hard drive.
Second, Install the resource disk.
Third, Install the dell tools disk.
Fourth, Install the roxio disk.
Reinsert the internet cable. goto http://www.windowsupdate.com and update your computer.
Restoring/reinstalling (?) a computer?stinger
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